Use this page to understand:
How to ensure you include all required data is your backups, so that you can recover fully if you need to restore your site.
How to restore snapshots from backup
How to ensure snapshots data is correctly transferred from one Atlassian Cloud site to another.
The Snapshots tools (for backup, restore, and migration) always need to be used along with the native Atlassian tools (for backup, restore, and migration).
The Jira data that is captured by the Snapshots on your site is stored in Confluence. As such, it is backed up, restored, and migrated as part of the native Atlassian tools.
However, there is metadata information about your snapshots that the snapshots App uses to display correctly the snapshots on the pages, and to retrieve new snapshots.
The tools described on this page take care of that aspect of your backup, restore and migration. More specifically, they take care of these aspects:
The page is ‘aware’ of the history of snapshots on that page. So the drop down list in DIFF is correct, and when showing a page historical version then the correct snapshots version is displayed.
Snapshots handles correctly the snapshots columns that are custom fields. As custom field ids may change when moving between Jira sites, snapshots needs to be aware of that change.
Snapshots are aware of the Jira from which the data was taken. If Jira data moved to a new site then the association of the snapshot with the new site needs to be established.